SHIPPING POLICY
Welcome to Mosaic Hooker Shipping Policy! We're happy to offer free shipping on all of our products. Our patterns are digital downloads, so you'll receive them through email right after your purchase. For physical products, we'll ship them within 3-5 business days. If you need your order sooner, please contact us and we'll do our best to accommodate your request. Thank you for choosing Mosaic Hooker!
RETURN & EXCHANGE POLICY
At Mosaic Hooker, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, please reach out to us within 14 days of receiving your product. We'll provide you with a return shipping label and issue a full refund once we receive the item. If your product arrived damaged or defective, please let us know within 7 days of receiving it and we'll send you a replacement free of charge. Thank you for choosing Mosaic Hooker!